Critical Information Systems

Critical Information Systems for Kudler Fine Foods

Kudler Fine Foods is an upscale specialty food store specializing in Fresh Bakery and Pastries as well as fresh meats and seafood, produce, and packaged foods. Kudler has 3 locations around the San Diego metropolitan area. One located in La Jolla, Del Mar and Encinitas. Kudler Fine Foods was started in 1998 by Kathy Kudler.

The management team at Kudler foods realizes that their point of sale equipment is a time consuming outdated system that consistently has to be restarted. The restarting of the point of sale systems is a frustrating process not only for Kudler’s employees but also for their customers during Kudler’s prime business hours causing lines and irate customers. Management understands that soon they may start to lose new and long standing customers because of this problem causing them to enlist the services of Mastery Networks.

Kudler foods has been given a budget of $32,400.00 to assess and replace the current point of sale network. There are many aspects to consider when installing or upgrading your point of sale equipment and software. Choosing a system that will accommodate all of the business’ needs is very important as noted by Kathy Kudler. Listed is the needs analysis for Kudler fine foods: a touch screen interface, the ability to easily process sales and returns, backorders and special orders, holds and quotes, ticket history, signature captures, gift registry, credit/debit processing, internet gateway credit/debit authorizations, ticket reprints, draw reconciliation, age restricted sales and the ability to process daily reports. Kudler also requires some inventory management features to ensure the quickest and most efficient access to the total of amount of inventory on hand. The inventory management features wanted by Kudler is as follows: On hand quantity tracking , multiple barcodes per item, physical count, multiple stocking locations, alternate selling units, multiple...