Migrating to a Standardized Voip System

Migrating to a Standardized Voice over Internet Protocol System at Corning Incorporated

Managerial Applications of Information Technology – MS535 (ON)

DeVry University, Keller Graduate School of Management

December 11, 2011

Table of Contents

Abstract 3

Company Background 3

Business Problems 4

High-Level Solution 5

Approach 5

CORNING’s Systems 6

Detailed Options/Solutions 9

Web Application

Native.NET/Java

Database Type

Management/Monitoring Tools

Security Risks

Changing Cloud Providers

Dynamic Scaling

High-level Implementation Plan 20

Changes to Technology

Changes to Personnel

Conclusion 22

Summary of Recommendations 24

References 26

Migrating to a Standardized Voice over Internet Protocol System at Corning Incorporated

Abstract

The business problem to be solved is how to improve operational efficiencies, reduce IT communication costs and improve equipment performance and reduce cost of communication in a global corporate setting.

Company Background

Corning is the. Corning has

CORNING Corporation (GLW) is a three point eight billion dollar ($3.8B), publicly traded, leading designer and manufacturer of glass and ceramic substrates found in liquid crystal displays, fiber-optic cables, automobiles, and laboratory products headquartered in the United States. CORNING has five primary divisions: display technologies, telecommunications, environmental technologies, specialty materials and life sciences.

It is reported the one third of corporate revenues is realized in the display technologies division. Corning employs approximately 29,000 employees work in 70 locations globally, this includes research centers in North America, Europe and Asia.

Business Problems

CORNING currently has a presence in over 30 countries and the home office in each country operates on one of the following Enterprise systems:...