Service Request Sr-Rm-022, Part 1

BSA 375

Part 1

Service Request SR-rm-022, Part 1

Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. There is a plant in Albany, GA that produces plastic beverage containers, a plant in Pontiac, MI that produces custom plastic parts, and a plastic fan parts facility in Hangzhou, China. The corporate office is in San Jose, CA along with the corporations Research and Development Department. Riordan Manufacturing is a subsidiary of the parent company Riordan Industries, Inc. a Fortune 1000 enterprise with revenues in excess of $1 billion (Apollo Group, 2013).

Mr. Hugh McCauley, COO of Riordan Manufacturing has issued a Service Request SR-rm with the desire to integrate the existing variety of HR tools into a single integrated application using today's existing tools in the HR system. This request will affect all plant locations of Riordan Manufacturing. Riordan would like to take advantage of a more sophisticated, state-of-the-art, information systems technology in their Human Resources department. The expected results will define the business requirements for the development of an HR system to support the objective of this request. The objective is to create a detailed system design and a project implementation plan required to complete the project. The project should be completed in approximately six months, so the new system can be utilized in the second quarter of next year (Apollo Group, Inc. 2011).

To start this project I would start with bringing in the key stakeholders in the company. This would be the head of each department. This way if they have to use any part of the HR system they can have input on what they feel would be needed. On top of the heads any end users that would use the system on a regular basis would be invited to small focus group to give any idea’s to help make the end project more useful to end users as a whole.

The next step is to review current...