Od Intervention

OD INTERVENTIONS

The role of OD practitioners

What are interventions?



The intervention is the procedure the OD consultant uses, after diagnosing an organizational situation and providing feedback to management, to address an organization problem or positive future.

Intervention

“To intervene is to enter into an ongoing system of relationships, to come between or among persons, groups, or objects for the purpose of helping them”

(Chris Argyris (1970) Intervention theory and method. Reading, MA: Addison-Wesley)

Intervention



“Intervention is any event, directed toward improving organizational effectiveness, that disrupts an organization‟s normal way of operating” (Smither, R. et al.

(1970) Organization Development: Strategies for Changing Environment. New York, NY: HarperCollins)



Interventions sometimes involve a consultant from outside the organization, but many times management itself intervenes to make organizational changes.

Deciding on appropriate OD initiatives

OD Interventions





The techniques that OD practitioners use to bring about change. Specific activities, resulting from the process of diagnosis and feedback, that OD practitioners use to bring about change.

Diagnosis and Intervention for OD

Organization Vision, Mission, Strategies

อะไรคือสิงที่องค์กรจาเป็ นต้ องมี ่

สมรรถนะที่จาเป็ นต้ อง มี

GAP

ระดับสมรรถนะ ปั จจุบนของ องค์การ ั

Strategy for change

สิงที่องค์การมีอยูในปั จจุบน ่ ่ ั

Intervention Plan

โครงการ...

โครงการ...

โครงการ...

โครงการ...

A successful OD intervention

        

Communicate more openly Collaborate more effectively Take more responsibility Maintain a shared vision Solve problems more effectively Show more respect and support for others Interact with each other more effectively Be more inquisitive Be more open to experimentation and new ways of doing things

Source: Porras&Hoffer (1986)

Environment Organization or...