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CompTIA A+ Practical Application (2009 Edition) Objectives Exam Number: 220-702

Introduction

In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is CompTIA A+ Essentials, exam number 220-701. Objectives for the CompTIA A+ Essentials examination are available at www.comptia.org. The CompTIA A+ 220-702 exam, Practical Application, is the second exam required in order for CompTIA A+ certification candidates to complete their certification in the 2009 Edition of CompTIA A+. The CompTIA A+ Practical Application exam measures the necessary competencies for an entry-level IT professional who has hands-on experience in the lab or the field. Successful candidates will have the skills required to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. The successful candidate will utilize troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security practices. Job titles in some organizations which are descriptive of the role of this individual may be: Enterprise technician, IT administrator, field service technician, PC or Support technician, etc. Ideally, the CompTIA A+ Practical Application candidate has already passed the CompTIA A+ Essentials examination. CompTIA A+ is ISO 17024 Accredited (Personnel Certification Accreditation) and, as such, undergoes regular reviews and updates to the exam objectives. The following CompTIA A+ Practical Application objectives reflect the subject areas in the 2009 Edition of this exam, and result from subject matter expert workshops and industrywide survey results regarding the skills and knowledge required of an entry-level IT professional with some handson experience. The percentages in this document represent the relative importance of the subject areas (domains) in the associated body of knowledge, and together establish the foundation for an entry-level IT professional. This...