Job Analysis and Sales Team Selection

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Running head: Career Development – InterClean, Inc. Job Analysis and Sales Team Selection

Career Development Plan – InterClean, Inc. Job Analysis and Sales Team Selection

Joan F. Springs

University of Phoenix

Career Development Plan – InterClean, Inc.

With the merger of InterClean, Inc. and EnviroTech, Inc. now behind us, the task of re-aligning the sales force to adhere to the new strategic model has begun. In the past, InterClean has been a leader in the sanitation industry, providing its customers with quality cleaning materials. The company’s overall intention is to remain a leader in this arena and at the same time branch into other industries (i.e., healthcare, education, etc.) in order to gain the advantage that is needed to compete in the global markets.

The first step in InterClean, Inc. becoming a global corporation was completed with the merger. The second phase is building out the new strategic direction and moving from simply selling top-notch cleaning products to providing high quality products, product training, offering complete service packages, customizing solutions/service packages per company needs, and to provide regular monitoring and sharing of new regulations pertaining to each industry on the methods of proper sanitation and environmental safety.

To support this strategic direction the sales force will be re-positioned into multi-functional teams that in addition to going out to cultivate new markets and obtain new sales, will also provide excellent post sales customer service in order to maintain their accounts providing their customer’s with the security of knowing that InterClean put’s their customers’ needs first.

In order to begin the process of moving the sales force into a more team oriented selling organism, extensive research has had to been done and a complete job analysis for the sales organization has been constructed. This job analysis gathered information specific to the sales position at InterClean,...