Performance Management

Topic 1: Performance Management-Appraisals-360 degree feedback

Topic 2: Managing Teams- Belbin’s 9 key team-roles

This essay’s aim is to emphasize the importance of the performance management of a company, highlighting the main ways of appraisals in order to identify the certain candidates for promotions and determine the long-term individual needs. Focusing on appraisals and the Belbin’s nine key-team roles, it presents as contrasting examples the Lloyds TSB and The Patent Office case studies.

With a reduced number of employees than the prerecession -when the economic downturn had not affected yet the most of the organisations- companies have to make their employees aware of the intensification of work due to the economic crisis. “ A little bit good” seems to be the formula that employers have to reinvent, and in this equation, performance management is one of the essential tools.

According to Armstrong, performance management can be defined as “ a systematic process for improving organizational performance, by developing the performance of individuals and teams”(Armstrong, 2010). As a normal process, performance follows certain steps in order to reach its aim : planning- where there is decided what should be done and how, acting-where all the efforts are put together in order to implement the plan , monitoring- where permanent checks are carried out in order to assess the progress of implementing the plan and review-where everything achieved so far is being taken into account, and, in the light of this, identified what needs to be done further and eventually improved in order to get in line with the plan.

Performance management is one of the most important player in accomplishing organizational strategy and it involves not only measuring but improving the worforce’s value. However, in order to be able to manage performance, appraisals are needed. “ Performance appraisal (PA) is a set of structured formal interactions between a subordinate and...