Organizational Behaviour

1) Introduction

What is behavior? Individual behavior refers to how individual behaves at work place, his behavior is influenced by his values, attitude, personality, perception, learning and motivating.

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Figure 1: Behavior Patterns of Challenging Co-worker

In every workplace, we will have difficult coworkers. Dealing with difficult coworkers, bosses, customers, clients, and friends is challenging, yet rewarding. Perhaps we can increase our skill at dealing with the difficult people who surround you in our work world. Dealing with them is much tougher when they are attacking you or undermining your professional contribution.

Constant complaining about the coworker or situation can quickly earn us the title of whiner or complainer. No matter the type of difficult situation in which we find ourselves, dealing with difficult people or situations is a must. Initially, people will get shock when they are treated unprofessionally, so if we take some time to understand exactly what is happening to us, we are not alone. Once we are fully aware of what is happening, deciding to live with the situation long term is not an option. We will become so angry and feel so much pain that our efforts to address the situation become irrational. It’s far better to address the difficult person while we can maintain some emotional control.

2) Questions

a) Describe how the “big five” personality attributes might affect a manager’s own behavior in dealing with subordinates?

The Big Five dimensions are considered important in determining the behaviors of an individual in the workplace included employee absenteeism, job performance and teamwork. Based on taxonomy of traits, acronyms commonly used is OCEAN which is Openness, Conscientiousness, Extraversion, Agreeableness and Neuroticism.

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Figure 1: “Big Five” Personality Traits

These five categories are usually described as follows:...