Bart Diez Cases

Human Resource Management

RSM Erasmus University

Bart Dietz Additional Course Materials

McGraw-Hill/Irwin

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McGraw−Hill Primis ISBN: 0−390−79588−7 Text: Harvard Business School Cases — General Management Harvard Business School Cases — Human Resources Management Harvard Business School Cases — Accounting and Control Harvard Business Review Human Resources Management Articles Harvard Business School Cases — Organizational Behavior Harvard Business School Cases — Entrepreneurship

This book was printed on recycled paper. Human Resource Management

http://www.primisonline.com

Copyright ©2006 by The McGraw−Hill Companies, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without prior written permission of the publisher. This McGraw−Hill Primis text may include materials submitted to McGraw−Hill for publication by the instructor of this course. The instructor is solely responsible for the editorial content of such materials.

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ISBN: 0−390−79588−7

Human Resource Management

Contents

Harvard Business School Cases — Entrepreneurship

Note on the Hiring and Selection Process

1 1

Case

Harvard Business School Cases — Human Resources Management

SG Cowen: New Recruits

15 15

Case

Harvard Business School Cases — General Management

Ritz−Carlton Hotel Co.

30 30

Case

Harvard Business Review Articles — Human Resources Management

Six Dangerous Myths About Pay (HBR OnPoint Enhanced Edition)

60 60

Article

Harvard Business School Cases — Accounting and Control

Performance Pay at Safelite Auto Glass (A)

80 80

Case

iii

Harvard Business Review Human Resources Management Articles

Getting 360−Degree Feedback Right

91 91

Article

Harvard Business School Cases — Organizational...