Decision Making for Leaders

Decision Making For Leader

PROVEN PERFORMANCE SHINING FUTURE

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Case #16 Trimming Expense Accounts

As Senior Partner, Administration Objective: to reduce cost in travel (company business) by review current travel policy. Situations (Facts): • Experiences as a senior partner of travel situations and conditions • Report from accounting department showed 55% of travel expenses were avoidable 1.Enable to assess the contribution of specific practices to the excess expenses 2.Analysis conclusion: saving in stay overnight at Saturday night, No first class unless economy is available, Prefer Airport busses than taxis, Carefully plan trip for multiple purposes • Consultants not share the concern on this issue. • Cost saving will strongly depend on the amount of commitment

Decision

Action: Autocratic (A1)

make own decision.

3

CASE 17. QUALITY PROBLEMS AND A NEW PARENT COMPANY

Purchase

Problem airbag design Using parent company’s airbag Feasible internal modification Modification on door assembly Time to integrat ed new product Resistance from department head Possibility layoff Not confidence

Modify internal existing airbag

Major modification

Delays in production

Decision

Case #18 Putting a Stop to Rumors

Setting: Fast Food Chain; Your Position: President and CEO Brief Description:

A small chain of fast food Target: College Students Successful, sales doubled each year for the last 5years Not a threat to McDonalds’s or Burger King Unprecedented performance caught attention by the entire industry

Solution:

One Executives prefer to launch a frontal attack confronting the boycott through advertising campaign Others prefer an undercover approach thru private investigators to trace the organizers that launched the boycott You will need to make whatever decision with their support

Problem:

Organized boycott attempted on your products instigated by perhaps one of the competitors E.g., products were withdrawn with unfounded but widely circulated rumors of...