Air Canada Takes Off with Maintenix

1. What problems does Air Canada hope that Maintenix will solve?

Air Canada hoped to solve:

• The usage of several different legacy software packages installed over the last 15 years.

• The inability of the systems to interact with one another or with finance and inventory systems

• The inefficiencies the systems cost as the wasted time of its engineers & money that could have been used in maintaining the airplanes and the needless excess inventory.

• The unprofessionalism they had in some fields’ maintenance engineering, line maintenance and materials management (full implementation). Plus the insufficiency of some other departments; heavy maintenance, shop maintenance and finance. (partial implementation)

2. How does Maintenix improve operational efficiency and decision-making?

• Matintenix provides a system platform that is accessible via the Web and easy to deploy to all stations around the world. Mxi claims that their software reduces repetitive tasks and time chasing missing or incomplete information by allowing maintenance, engineering, and finance divisions to easily share information. This assures the improvement of operational efficiency.

• Maintenix can supply data to the company’s existing enterprise resource planning and financial software.

• Wireless deployment also make Maintenix more effective, since aviation technicians, equipment, and parts are always on the move.

• All of the information provided by Maintenix’s various modules is located in one place. This results in more rapid scheduling and avoids pitfalls of poorly organized information systems

3. Give examples of three decisions supported by the Maintenix system. What information do the Maintenix modules provide to support each of these decisions?

Maintenix software package consists of 6 different modules which are separate segments of the product and interconnect.

• The Maintenix engineering model is used to establish and decide about the configuration hierarchy, rules and...