Test One

Question 1

2.5 out of 2.5 points

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| If process perspective measure from the Balanced Scorecard was shorter cycle times, then a driver from the learning and growth perspective would MOST likely be to: | | | |

| Selected Answer: | achieve just-in-time supplier capability. |

Correct Answer: | achieve just-in-time supplier capability. |

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Question 2

2.5 out of 2.5 points

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| The quality movement was pioneered by: | | | |

| Selected Answer: | Edwards Deming. |

Correct Answer: | Edwards Deming. |

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Question 3

0 out of 2.5 points

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| Financial accounting information: | | | |

| Selected Answer: | simply summarizes information but gives no indication that anything is wrong. |

Correct Answer: | provides a signal that something is wrong. |

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Question 4

2.5 out of 2.5 points

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| Which statement below is FALSE? | | | |

| Selected Answer: | Employees spend more attention on those variables that are not getting measured. |

Correct Answer: | Employees spend more attention on those variables that are not getting measured. |

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Question 5

2.5 out of 2.5 points

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| The cost of reworking defective components is an example of: | | | |

| Selected Answer: | internal failure costs. |

Correct Answer: | internal failure costs. |

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Question 6

0 out of 2.5 points

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| After the change, sales are projected to increase because: | | | |

| Selected Answer: | All of these are correct. |

Correct Answer: | of shorter delivery lead times. |

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Question 7

0 out of 2.5 points

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| Vander Belt Manufacturing, Inc., is considering reorganizing its plant into manufacturing cells. The following estimates have been prepared to evaluate the benefits from the reorganization:

Inventory carrying costs are estimated to be 11% per year.

As a result of the layout reorganization, incremental...