Rules and Regulations

Rules and Regulations

Rules and Regulations

For the Kitchen

* Employees must wash their hands according to the hand sanitation page.

* Gloves must always be worn when handling food.

* Ladies must have hair up and pulled back at all time when in the kitchen.

* Do not leave uncooked food unattended for a long period of time.

* NO JEWLERY

* Wipe any spills or messes up immediately

* Use the equipment as learned in the equipment training.

Serving

* Always greet the customer with a smile and by introducing yourself.

* Make sure customer is aware of any specials going on at the time.

* Never say “I do not know” when asked a question. Say that you will find out if you are uncertain.

* Check on customer periodically. Do not leave them waiting for you.

* Do not take dishes away from the table until customer is completely done with them.

* Don’t make comments about the customers. For example “Oh you finished your meal fast”.

* Do not touch a customer, ever.

* Do not reach across the table over another customer.

Reporting to Work

Reporting to Work

* If employee would like to eat before their scheduled shift begins, they need to get there at least one hour early in uniform.

* Employee must be at their work area at their scheduled time. Employee may punch in 5 minutes before their assigned starting time. The manager on duty must authorize a starting time that is earlier than this.

* You are considered late for work if you fail to clock in within 5 minutes after your scheduled start time. If you determine that you will be late, you must call the manager on duty that day to report your delay.

* All employees who are paid by the hour must punch in and out on the time clock.

* It is the employee’s responsibility to punch in and out in order to maintain accurate records.

Taking off

Taking off

* Employee should request time off at least one week in advance. If not able try to call...