Tanglewood Case 3

Case Study: Tanglewood Case 3

HRM 594 Strategic Staffing

Keller Graduate School of Management

March 7, 2014

Tanglewood Case Study 3

1. Recruiting Guide For Store Associate

Position: Store Associate

Reports: Department Managers / Shift Leaders

Qualifications: All Considered

Relevant Labor Market: Western Washington, Eastern Washington,

Southern Oregon

Timeline: Continuous Recruitment

Activities to undertake to source well qualified candidates:

Employee Referrals

Post openings to company’s employment website

Utilize In-store Kiosks

Job Fairs

Staffing Agency

Staff Members Involved:

V.P. Human Resources, HR Managers, Department Managers, and Shift Leaders

Budget: $2,500 – 6,500

2. Open versus Targeted

Tanglewood is a company that has adopted different methods for recruiting across several regions, however their philosophy continues to hold value in company culture and integrity. The store associate position is a general customer service position that requires a limited amount of education and or experience. Tanglewood has the option of choosing between an open or targeted recruiting method. Targeted recruitment represents an audience that is clearly defined in the matter of determining and tracking specific skills and or attributes.

Open recruiting is the most effective recruiting method when the primary objective is to recruit a diverse group of applicants from various backgrounds. This method ensures a diverse group of applicants and allows anyone to apply with no specific characteristics or qualifications required. When recruiting for the store associate position, Tanglewood should gear its recruiting efforts more to the open recruiting method versus targeting.

3. Evaluation of Data

Media advertising is a great recruiting tool that can reach large audiences, and one can target specific populations by targeting specific programs frequented by those groups. The down...