Service Request

The purpose of this paper is to discuss the first phase of The Systems Development Life Cycle (SDLC) a “common methodology for system development.” The paper will also describe the following the information-gathering techniques, the design methods propose to use for the project, identify the key factors that help ensure the information required for the project is gathered successfully and expain the scope and feasibility of the project.

About the Company:

“Riordan Manufacturing is a global plastics manufacturer that employs 550 people with a projected annual earnings $46 million and is wholly owned by Riordan Industries a Fortune 1000 enterprise with revenues in excess of $1 billion”. The company products include plastic beverage containers produced at the plant in Albany, Georgia, custom plastic parts at the plant in Pontiac, Michigan and fan parts at the plant in Hangzhou China.”

The founded Dr. Riordan founded “Riordan Plastics, Inc. in 1991 a professor of chemistry he had obtained several patents relative to processing polymers into high tensile strength plastic substrates. The company focus was on research, development and licensing of it existing patents. In 1992 Dr. Riordan obtained venture capital, which he used to purchase a fan manufacturing plant and changed the name to “Riordan Manufacturing, Inc.”

Service Request SR-rm-004:

The company requester Hugh McCauley, COO has placed a Service Request SR-rm-004 to have the current Human Resource system analyzed in order to integrate the existing system into a single integrated application that will meet the daily needs of the department.” The background information on the request will allow the team an understand of the request purpose and the time frame in which the system should roll out. In the request it state ‘We would like to take advantage of a more sophisticated, state-of-the art, information systems technology in our Human Resources department.” “The expect results form analyzing the...