Administrative Service

Presented by: Owolabi Mabifa

Student ID number: 20843

Course: HND Business Marketing (JAN 2013)

Lecturer: John Oakshott

Subject: Administrative Services

Date of submission: 25th of December, 2013

Contents Page

LO1

1.1. Evaluate at least three services and the users of these services 3

1.2. The importance of these services and their effect on the business 4

1.3. Decision makers in an organisation and the lines of communication 5

1.4. Relevant legal and regulatory requirements 6

LO2

2.1. Importance of effective consultation 7

2.2. Different sources of advice available when developing specifications 8

2.3. Develop and produce detailed specification and follow guidelines on

record keeping 9

2.4. Organisation’s policies, objectives and constraints and their relevance

to developing administrative services 10

LO3

3.1. The design options and consultation process involved to meet

agreed specification and the need to meet all the requirements 11

3.2. Presentation in a form and style to help the user to understand the

strengths and weaknesses with sufficient information 12

3.3. Methods of recording which are necessary 13

3.4. Implementation plan and support put in place 14

LO4

4.1. Carry out regular checking that the administrative services, systems

and procedures are being used correctly taking appropriate action

if...