Brand

JOB DESCRIPTION FORMAT

COMPANY NAME

ADITYA BIRLA - MINACS

Minacs is a leading business solutions company that partners with global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare and public sectors. We leverage years of process, domain and technology expertise to deliver superior business value to clients with our seamless Customer Lifecycle, Marketing, Finance and Accounting, Procurement and IT solutions and services. 21,000 Minacs experts across 3 continents and 34 centers spanning Canada, Germany, Hungary, India, Jamaica, Philippines, the UK and USA power our solutions through a global delivery model that helps our clients enhance revenues, profitability and customer service. Minacs is owned by an investor group led by CX Partners (CXP) and Capital Square Partners (CSP).

ABOUT COMPANY

NUMBER OF POSITIONS

200 plus requirements (26th May'14 - 21st Jul'14)

DESIGNATION

Technical support Voice

DESIRED QUALIFICATION

BE / B.TECH ( Any Branch) Cutt off marks : 50% or above 2014

YEAR OF PASSING

OTHER PRE-REQUISITE

Skills Required: • Troubleshooting of basic hardware and networking problems & computer proficiency • Typing Speed & accuracy • Demonstrate professional telephone etiquettes • Good oral & written communication skills in English/Hindi language • Good analytical abilities • Customer Service Skills Languages required: • Language 1 – English Proficiency Level • Has fully operational command of the language with only occasional unsystematic inaccuracies. Handles complex detailed argumentation well. • Language 2 – Hindi Proficiency level • Has fully operational command of the language with only occasional unsystematic inaccuracies. Handles complex detailed argumentation well.

PAY PACKAGE DETAILS

1.85 LPA (CTC)

WORK LOCATION

Bangalore

PROCESS ANY OTHER INFORMATION Willingness to work in rotational shifts (9AM – 9PM window), on Weekends & Public Holidays