Is Consulting

Professional IS Consulting

Course Outline

Semester 1 2014

Subject Leader: Chris Waddell

Document Version 16 Revised February 2014

Contact Details

If you need to contact me, please email me at cwaddell@unimelb.edu.au. You can also text me on 0418 566 374

Subject Aims:

• Appreciate the challenges of effectively delivering IT (and potentially other) consulting services

• Understand how internal IT providers and external consultancies address those challenges

• Understand how to plan and execute a consulting assignment

• Understand the personal behaviours needed for the delivery of IT services

• Develop professional skills relevant to the delivery of IT services and advice

• Improve your professional communication skills

• Learn the basics of negotiation in a consulting context

• Understand what the academic literature can contribute to the development of your consulting skills

Incorporate what you learn into your own work practices

This subject aims to make you a better professional – whether you work in industry or academe, within a business or as an external consultant, within IT or in another professional role.

It’s our goal to make it the most valuable subject you ever do at university. It’s a big challenge in six days: and will require that you do more than attend the classes and complete the assignments. Everyone is expected to participate to the full extent of their abilities (and to be prepared to stretch those limits).

Logistics

Please check the timetabling system for location of classes. They are also listed below.

Students are expected to attend all classes – and to arrive on time and in good shape (recognising that Saturday and Sunday mornings can be tough!). Attendance and performance at classes is an important part of the learning – it’s not enough just to do the assignments. Note that attendance at a minimum of five classes is a formal “hurdle” –...