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PART III THE GROUP LEVEL I - WORK TEAM AND GROUP II - COMMUNICATION
Topics in this Presentation
Definition of terms
WORK GROUPS Why people join groups The Five-Stage Model of Group Development Classification of Work Group Group Structure: Conformity, Status, Performance Norms, Cohesiveness Group - Decision Making Strength and Weaknesses of Group Decision Making Group - Decision Making Techniques Group think, Group shift Interacting Groups
Topics in this Presentation
Nominal Group Technique Brainstorming Electronic Meeting Evaluating Group Effectiveness
WORK TEAM Why Have Teams Become So Popular? Comparing Work Groups and Work Teams Types of Teams A Team-Effectiveness Key Roles of Teams Teams Aren’t Always the Answer GROUP COMMUNICATION
Work Group
Definition of Terms
Work Group A group that interacts primarily to share information and to make decisions to help each other group member perform within his or her area of responsibility Work Team A group whose individual effort result in a performance that is greater than the sum of individual inputs Integrated Effort
Why People Join Group?
1. Security 2. Status 3. Self Esteem 4. Affiliation 5. Power 6. Goal Achievement
5 Stages of Group Development
1. Forming, or coming together 2. Storming, or conflict 3. Norming, or working out the rules 4. Performing, or getting the job done 5. Mourning, or breaking up.
The duration of each stage will depend on factors such as individual and team maturity, task complexity, leadership, organizational climate, and external climate
Stages of Group Development
Classification of Work Group
1. Formal – designated work group designed by the organizational structure 2. Informal – group that is neither formally structured now organizationally determined; appears to be in response to the need for social contact. 3. Command Group – group on individuals who report directly to a given manager 4. Task Group – working...