It Landscape & Training

The IT Landscape

Agenda

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What is IT? How does IT work? The IT environment Sales & IT Q&A

What is IT?

IT – Information Technology

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Data Vs. Information

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Information is data that has been given a meaning. IT is All forms of technologies used to create, store, exchange, process & use information

02134 is data without any meaning

When plugged into Map quest, 02134 becomes a zip code designating a specific location. At that point, the data has been processes or given a meaning. It is now information

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How does IT work? - Hardware

IT involves combination of hardware & software  Hardware –

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Hardware is a physical component of IT You can see it and touch it Example – Computer

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Hardware components –

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End points – Computer/laptop/desktop Server Storage Networking

How does IT work? - Software

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Software –

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Software is a program or set of instructions written by a programmer These instructions tell a computer what it should do

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Example –

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Microsoft Office (Word, Excel, Power Point) Microsoft Outlook Enterprise Resource Planning

How does IT work? - OS

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Operating System –

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Hardware & Software cannot communicate directly with each other. They do not speak the same language. The operating system allows hardware & software to communciate

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Example –

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Microsoft - Windows IBM – AIX, System i Linux Unix type of OS (Linux, GNU) Mac OS X

IT/ITeS portfolio

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Software

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Services and solutions Products

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Hardware

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Products Services

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Business Process Outsourcing (BPO)

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AP/AR/Payroll/Claims/Medical Transcription/ GL/Asset Management etc.

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Consulting services

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Assessment Solution blue-print Business process consulting

Software Services

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Application Development & Maintenance (ADM)

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Custom development of applications Integration between applications/systems Testing & QA...