Hospitality

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Category: Literature

Date Submitted: 07/24/2014 05:41 AM

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The hospality industry is witnessing a rise in demand specially from business traveler and company seeking space for corporate events. According to the president of yatra.Com, sharath dalal there has been a significant booking in air travel and hotel booking in the last one month.

Some of the statistic are as follows

Corporate booking are gone up by 15 to 20 percent

Hotel booking are gone up by 30 to 35percent

Booking in hotel and flight segment 50 percent rise as per today we can say hospality industry is turning out better than expected. There has been increase in the enquire and forward booking in city hotels. The single most reason being the MICE (meeting incentives conferencing and exbitions) the hotel gets 70 30 mix of business and leisure customer.

About Ritz carlton

This company LLC originates with ritz carlton Boston. The standard of service, dining and facilities of this boston landmark serves as a benchmark for all Ritz carlton hotels and resorts worldwide. As we all know it is famous for its customization which takes into consideration the minute details of the customer and customizes the service as per their requirement. The legacy of ritz carlton begins with the celebrated hotelier Caesar ritz, “the king of hotelier and hotelier s to kings”. His philosophy of of service and innovation redefined the luxury hotel experience in Europe through its management of ritz paris and the carlton in london. It mainly caters to the premium segment of the society.

SCREEN SHOT

We would recommend the following changes:

1) 3D room view: while the customer books a room from the hotel website, an option for designing his/her own room can be provided, so that the customer can view the exact look of the room, which will be ready by the time he checks in.

2) Airport pick up: the system can be linked with the airport, for example: customer flying from a particular destination wants a helipad facility, he can opt for it while doing a reservation so...