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Cornell University ILR School

DigitalCommons@ILR

CAHRS Working Paper Series Center for Advanced Human Resource Studies (CAHRS)

11-29-2000

People in the E-Business: New Challenges, New Solutions

Patrick M. Wright

Cornell University

Lee Dyer

Cornell University

Follow this and additional works at: http://digitalcommons.ilr.cornell.edu/cahrswp Part of the E-Commerce Commons, and the Human Resources Management Commons

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People in the E-Business: New Challenges, New Solutions

Abstract

[Excerpt] Human Resource Planning Society’s (HRPS) annual State of the Art/Practice (SOTA/P) study has become an integral contributor to HRPS’s mission of providing leading edge thinking to its members. Past efforts conducted in 1995, 1996, 1997, 1998, and 1999 have focused on identifying the issues on the horizon that will have a significant impact on the field of Human Resources (HR). This year, in a divergence from past practice, the SOTA/P effort aimed at developing a deeper understanding of one critical issue having a profound impact on organizations and HR, the rise of e-business. The rise of e-business has been both rapid and dramatic. One estimate puts the rate of adoption of the internet at 4,000 new users each hour (eMarketer, 1999) resulting in the expectation of 250 million people on line by the end of 2000, and 350 million by 2005 (Nua, 1999). E-commerce is expected to reach $1.3 trillion by 2003, and of that, 87 percent will go to the business to business (B2B) and 13 percent to the business to consumer (B2C) segments, respectively (Plumely, 2000).

Keywords

job, research, practice, firm, performance, challenge, business

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