Course Outline

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Business Management

MHR405- Organizational Behaviour & Interpersonal Skills

Winter 2013

Course Outline – Seminar – Tuesday – Sections 042 & 062

INSTRUCTOR: Frank Miller

E-MAIL: frank.miller@ryerson.ca

OFFICE: TRS 2-115

DROPBOX: TRS 1-002

OFFICE HOURS: Wednesday 1-3pm, Thursday 2-4pm (or by appointment)

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|PREREQUISITE: |None | |

Email Usage and Limits

Email is the best way to reach me outside of class time and office hours. You must use your Ryerson e-mail account and an acceptable standard of business communication in any email. Include your course and section number in the subject line of your email. Students are required to use their Ryerson Matrix e-mail account for all communications with Faculty and Teaching Assistants. This shall be the official means by which you will receive university communications. See www.ryerson.ca/acadcouncil/current/pol157.pdf

Method of Posting Grades

Grades on assignments, tests and exams, including final exams, may be posted on the Blackboard site for the course at http://my.ryerson.ca. Students who wish not to have their grades posted must inform the instructor in writing before Week 2.

Calendar Course Description

This course combines theories from organizational behaviour with experiential learning and in-class practice, to introduce students to interpersonal skills concepts and develop a theoretical understanding of organizational behaviour, as well as their ability to work productively in a team. Topics include employee motivation, perception and diversity, interpersonal and organizational communication, team dynamics, leadership, conflict, and power and influence.

Course Overview

People and organizations are complex and...