Organisational Behaviour Case Studies

UNIVERSITY OF THE WITWATERSRAND - PEOPLE MANAGEMENT AND ORGANISATIONAL BEHAVIOUR (BUQS7014) – ASSIGNMENT – Nov 2010

PERFORMANCE OF PROJECT MANAGERS AND THEIR TEAMS IN AN ENGINEERING CONSULTING FIRM

Student Name: Tendai Chikwata

Student number: 328910

Email Address: chikwatat@yahoo.com

Programme facilitator: Melt van der Spuy

Table of Contents

1.0 INTRODUCTION 3

1.1 Objective 3

1.2 Background 3

2.0 ANALYSIS OF POOR PERFORMANCE BY PROJECT MANAGERS 5

2.1 Negative attitudes and job dissatisfaction 5

2.2 Lack of Motivation 6

2.3 Inadequate Leadership Skills 6

2.4 Bureaucratic Organisational structure and powerlessness 7

3.0 PROPOSAL OF A SOLUTION TO THE POOR PERFORMANCE OF PROJECT MANAGERS 8

3.1 Job performance using ability – job fit 8

3.2 Increasing performance using motivation 8

3.3 Team formulation 8

4.0 CONCLUSION 10

ASSIGNMENT

Apply the learnings from your programme to a problem in your company. Please state clearly what the problem is, and use the tools discussed in the various sessions to analyse the problem and propose a solution. Please follow standards for academic writing when preparing your report. Maximum length10 pages, type written. You may submit your report electronically to my email address. Deadline 9 Nov 2010.

TITLE

Analysis of the performance of Project Managers and their teams the subsequent impact on the overall company performance.

1.0 INTRODUCTION

2.1 Objective

To analyse the performance of Project Managers (Technical Department) and Account Managers (Accounts Department) and their communication and to propose a solution using concepts, theories and studies, particularly abilities, teams, values, motivation, leadership, power, politics, conflict and negotiation.

2.2 Background

Ingerop South Africa (ISA) is part of the Ingerop group of companies which is a multinational company with its headquarters in France and operations in 15 countries, 1500...