Productivity at Mcdonallds

Analysis of Productivity & Improvement at McDonald Fortress Branch

Presentation Transcript

1. Members: M.Rehman Shabbir-005 M. Salman Shahid-021 Faizan Anjum-101 Sec : A Date: Dec 18, 2012

2.  Rational of Project  Company Profile  Identification of System  MFY System in Pakistan  Working System  Productivity increasing factor  equipment used  Preparing the food  Productivity gain in Time  Equipments zone  Direct Grill System  Stations for DGS  Equipment  Layouts  DGS  MFY  Layout Comparison  Calculation  Finding  Conclusion 2

3.  Benefit  Analysed organizational culture  Analysed Systems of McDonald  Productivity identifications  Solution of problems 3

4.  Now have in Pakistan  There are 21 restaurants in 7 major cities of Pakistan. •In 1940 by McDonald brothers (Dick and Mac)Builted •By Ray Kroc, McDonald rights from both brothers for $2.7m in 1961Bought •Gone public for first time IPO on 1965 IPO •Listed on New York Stock Exchange on May 7, 1966NYSE 4

5.  Visited branch, located at  Opposite Khyber Block, Fortress Stadium Lahore, Pakistan  We got detail about old system and new one  Purpose was to gather the information about  System /Design Layout  Equipment /Machinery  Time used for process  Labour  for both process 5

6.  First MFY in McDonald fortress stadium branch was launch in 5th May 2011  Productivity and quality of products  The most important stations in McDonald  Service  Production  These departments are directly attached to each other 6

7.  Process for service of customer;  The people on the service can  Drink drawer  Order taker /cashier  Runner P.O.S (Point of Sale) K.V.S- Kitchen Video System ( for runner) K.V.S (for drink drawer) Heat treat Touch tower 7

8.  Time is the main factor which have impact for increase or decrease in productivity. TOTAL CUSTOMER TIME • 90 seconds (from greeting to completion order) TOTAL CUSTOMER EXPERIENCE TIME • 3 minutes, 30 seconds TOTAL LINE TIME • 2 minutes...