Presentation 2 2014

Presentation 2

Code of ethics

Describe business code of ethics

* Safe environment for everyone (customers & staff) to be in.

* Clean equipment for users

* Enforce WH&S regulation

* Professional integrity (e.g. handling customers complaint in a timely manner)

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Identify socially responses practices

* Provide training for employees

* Professional standards (keeping records of clients & respect their privacy)

* Provide equal amount of services to clients no discrimination.

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Cite evidence of sustainable practices

Code of Ethics

Our Code of Ethics is built on the Group's values of discipline, integrity, safety and success. These values act as guiding principles for our Operating Companies which embed these values whilst embracing their unique cultures and operating environments in the formulation of their own core values. Our Code of

Ethics, along with our values, influence our Code of Business Conduct.

Code of Business Conduct

In August 2012, the Board adopted the Code of Business Conduct to reflect our values of discipline, integrity, safety and success. The Code of Business Conduct provides a decision-making framework by establishing the principles and values that guide our decisions and actions and promotes an organisational culture that enables our employees to respond appropriately to situations and to be accountable for their decisions. It clearly outlines the responsibilities of those working for the Group, whether that be in Australia or overseas, and includes matters such as:

* people and safety;

* environment and the community; and

* ethical business practices to consider bribery and

* Corruption risk.

The Code of Business Conduct also provides clear direction on how to raise a business conduct concern.

Anyone who raises a genuinely held business conduct concern will not be disadvantaged as a result of...