Cls 399

Question 1.1. Which of the following is NOT an ethical principle? (Points : 4)

Justice

Honesty

Autonomy

Veracity

Fidelity

Question 2.2. Communication is NOT a process of: (Points : 4)

providing information

expressing feelings

dominating the situation

persuading others

meeting social expectations

Question 3.3. Which of the following is a nonverbal barrier to communication? (Points : 4)

proper dress

interrupting a busy coworker

eye contact

speaking too loudly

Question 4.4. Which of the following is a paraverbal barrier to communication? (Points : 4)

proper dress

interrupting a busy coworker

eye contact

speaking too loudly

Question 5.5. What is considered the BEST way to handle conflict? (Points : 4)

competition

avoidance

accommodation

collaboration

Question 6.6. According to the McGregor’s X and Y theory: (Points : 4)

Y relates to an authoritarian leader

Y relates to a democratic leader

X relates to high concern for people and low production

Y relates to low concern for people and production

Question 7.7. The three (3) types of ethical problems are defined in your text as: (Points : 4)

ethical dilemma, ethical justice, ethical beneficence

ethical dilemma, locus of authority, ethical dishonesty

ethical distress, ethical dilemma, locus of authority

ethical dilemma, ethical distress, ethical dishonesty

Question 8.8. Which of the following is an environmental barrier to communication? (Points : 4)

cold room

interrupting a busy coworker

eye contact

speaking too loudly

Question 9.9. List the 4 functions of management: (Points : 4)

Contributing, planning, organizing, directing

Planning, organizing, directing, controlling

Scheduling, organizing, leading,...