Business

1. Process of attaching new knowledge : Interpretation

2. Condition , Appearance of a product : Variation

3. Similar set of characteristic : Trait Theory

4. New information technology to lower cost : First mover – advantages

5. Make people persist their effort to goal : Motivation

6. Good performance will be rewarded , attractive reward : Expectancy theory

7. Regulation of worker’s behavior and decision : Concertive Control

8. A message is put into a written, verbal : Encoding

9. Fiedler’s Contigency : Situational Favorableness

10. Extrinsic reward : A Salary Increase

11. Blake / Mouton : Production

12. According to : Mc Clelland

13. Compare themselves to determine : Referents

14. Creat semicustomized products : Assemble to order

15. Feeling under reward , Except : Decrease their output

16. Behavior is a function of : Its consequences

17. Total Quality Management , Except : Communication

18. Relationship between performance and rewards : Instrumentality

19. Leadership generates awareness and acceptance : Transformational

20. Argues , lower needs must be met first : Maslow

21. Last step in perceptual process : Retention

22. Consist of the vocabulary to a profession or a group : Jargon

23. People expose same information will often disagree : Perceptual Filter

24. A product or services satisfies customer needs : Quality

25. Basic need to understand and explain the cause of behavior : Attribution theory

26. Tendency to fill in gaps of missing information : Closure

27. Make sender aware of possible miscommunication and enables them to continue : Feedback

28. Top-down control : Bureaucratic

29. Three formal communication channels : Downward , Horizontal , Upward

30. Information with many other managers and worker : Gossip Chain

31. Measure of worker to assess performance and influence : Objective control

32. Leader consults with...