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Jhcbsj bvjbc scnsk ncksbnvjnc nk xjbcvjxkln b006Eckiuhcv jxkoiufvhd bvnjdhck scskncksnk cnskncksncksnkcnsknInterpersonal and communication skills have been demonstrated throughout thecourse of this project. Oral skills were required when I met up with my mentor, whenobtaining primary data via a survey and when making my presentation to my mentorand other mentees while writing my research report will reflect my writtencommunication skills.Effective communication is vital to yield a productive interaction between me and mymentor. Every mentor meeting must be productive. As such, I will spend time toframe my questions on the issues that I wanted to raise as well as diligently jot downwhatever key advice and suggestions that my mentor gave me during our meetings.As far as I can, I will play an active part in the oral discussion based on the issuesthat I prepared before a mentor-mentee session.Open ended questions will be asked when I need more elaboration on a particularissue. I will only ask close ended questions when I need confirmation from mymentor on specific issues.Apart from face-to-face meeting, I corresponded with my mentor through emails, textmessages and Facebook between meetings. To avoid misinterpretation, I haveensured that every communication is well thought out before transmission.Conducting a customer satisfaction survey was new to me. However, I have learnedto be polite when requesting respondents to fill up my questionnaires. I have alsodemonstrated my communication competency through good oral language skillsboth in English and Malay to explain to respondents on the objectives of my surveyas well as to clarify certain questions.csncm nmxmn ksncksncksm csncknsc smncs cksncs kcshi sm cso