Roaring Dragon Hotel Proposal

Executive Summary

This proposal explains a thorough analysis on the good management qualities of organization. Major issue in the organization was the conflicts between management and their employees, which can be solved to get better performance and profits. These conflicts occur between management and employees are due to many reasons like cultural conflicts, inadequate training, and lack of understanding and strict management policies. Roaring Dragon Hotel (RDH) was state owned hotel in southern part of China and guanxi was integral part of RDH and its business. RDH was facing a strong competition from its competitors who had more westernized corporate oriented culture. The major issues of RDH management responsibilities are understating the different culture; employees, customers, market trends and effectively executing the good management qualities are addressed in the proposal. By understanding and adopting to the different cultures is the new way to develop management skills effectively is suggested. This method eliminates any unwanted miscommunications within the team and provides a platform to understand the how employee works in different cultures and thereby increasing the productivity of the organization.

Introduction: RDH & Guanxi

Hotel management responsible for generating profits, maintaining employee trust and organizational culture

Hotel management responsible for generating profits, maintaining employee trust and organizational culture

Roaring Dragon Hotel (RDH) was one of the most prominent and esteemed three star hotels in the southern part of china in 1960’s. It was considered as the state owned enterprise (SOE). RDH was famous for its Guanxi practice. The businesses basically rely on the connections or relationships of its employees. Guanxi is a relationship that exchange favors and mutual benefit of each other (Chen, 2002). Guanxi practice was integral part of many businesses and organizations in China. RDH was famous for its...