Bal Chuda

IKON DISCImage — Honolulu Police Department Case Study

Honolulu Police Department

Honolulu Police Department Improves Productivity Implements Imaging and Document Manage-

CHALLENGE ♦ Cumbersome and labor intensive operations Delays in responding to requests for records from Officers and the Public Misfiled Reports File and Retrieval backlogs

SOLUTIONS ♦ Approved - provides an extra level of security for specific documents Unapproved - Denies viewing access to operators without specific security rights Secured - Enables specific users in a group to view or process documents Confidential - Documents secured as confidential need appropriate security Encrypted - Documents or images secured as Encrypted cannot be viewed outside of DISCImage

RESULTS ♦ Capture black and white photos and color prints and link them to the report file. ♦ Link all scanned images to our RMS system. ♦ Using automated workflow process, route images of specific reports for data entry into RMS system. ♦ Using automated workflow process, route all incidents and other reports to specified Criminal Investigative Division (CID) supervisors for assignment. ♦ Allow users with appropriate security to retrieve documents. ♦ Using workflow, automate the process for follow-up and closing reports.

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1-800-388-1168

www.DISCImage.com sales@discimage.com

IKON DISCImage — Honolulu Police Department Case Study

By Randolph Burns, IKON Business Imaging Services “It is very difficult for law enforcement to operate effectively solely within a paper-based workflow system,” says Jack Fisher, Vice President of Operations for IKON Office Solutions’ Data Image Systems business unit. “Even in paradise,” Jack states, “there is criminal activity, but technology can improve the process of monitoring and delivering justice.” The Honolulu Police Department (HPD) serves as the primary law enforcement agency for the island of Oahu. Current staffing is approximately 1,900...