Sodexo

Sodexo Analysis

An ISOM 319 Project

Entire paper written by Daniel Broecker

Interview done by Felix Rodriguez

“Other alleged group members” – Jocelyn Gilson, Jen Monaco, Brian Walsh

Table of Contents

Page 1 – Purpose/Scope

Page 1 – Financial Numbers

Page 2 – Quality Control and Standards Control

Page 3 – Managing Inventories

Page 4 – Supply Chain Management

Page 5 – Sodexo’s Future Strategies

Page 6 – Recommendations for Sodexo

Page 6 – Works Cited

-The objective is to study the effectiveness and efficiency of an organization to study if the entity is meeting organizational goals.

-Understand the responsibilities and risks faced by the organization.

-Identify opportunities for improving operational control.

-Purpose / Scope

My goal during this what was supposed to be a group project is to analyze the efficiency and effectiveness of Sodexo’s business operations and strategies. In order to do this I must take into account how large of a company Sodexo is. They are a food services and facility management corporation based in Paris, France, founded in 1966 by Pierre Bellon and they operate in 80 different countries. Within those 80 countries, Sodexo has 34,300 sites, employs 420,000 people, and is the 18th largest employer in the world.  Some major clients throughout the world include the US Military, hospitals, hotel chains and many universities, including Suffolk.

-Financial Numbers

On a regular day Sodexo serves about 75 million customers, which lead to 18.4 billion Euros in consolidated revenues for 2013. That’s 0.9% (number includes a -0.6% change due to increase in exchange rates) increase compared to fiscal year 2012 for Sodexo, which is excluding the revenues generated by the Olympic Games and the Rugby World Cup. Otherwise the company would’ve seen an increase of 2.9%. Sodexo attributes this success in increased revenues to, “human resource development, through team training”, “continuous improvements in...