Submitted by: Submitted by shammo007
Views: 138
Words: 5053
Pages: 21
Category: Business and Industry
Date Submitted: 11/30/2014 11:34 AM
•-V-?
__
H U MAN RESOURCE
GLOBAL EDITION
THIRTEENTH EDITION
MANAGEMENT
GARY DESSLER
FLORIDA INTERNATIONAL UNIVERSITY
PEARSON
Boston Columbus Indianapolis Dubai New York London Sydney San Francisco Madrid Hong Kong Milan Seoul Upper Saddle River Munich Paris Montreal Taipei Toronto Amsterdam Delhi Cape Town
Mexico City
Sao Paulo
Singapore
Tokyo
G O N T E N TS
Preface 23 Acknowledgments PART ONE 1 INTRODUCTION 27 28 28
30
Introduction to Human Resource Management
What Is Human Resource Management? 30 Why Is Human Resource Management Important to All Managers? Line and Staff Aspects of Human Resource Management 32 Line Managers' Human Resource Duties 33 Human Resource Manager's Duties 33 New Approaches to Organizing HR 35 Cooperative Line and Staff HR Management: An Example Globalization and Competition Trends 37 Indebtedness ("Leverage") and Deregulation Technological Trends 38 Trends in the Nature of Work 39 35
WHAT IS HUMAN RESOURCE MANAGEMENT AND WHY IS IT IMPORTANT?
31
THE TRENDS SHAPING HUMAN RESOURCE MANAGEMENT
38
36
• HR AS A PROFIT CENTER: Boosting Customer Service Workforce and Demographic Trends 40 Economic Challenges and Trends 42
40
THE NEW HUMAN RESOURCE MANAGERS
43
Human Resource Management Yesterday and Today 43 They Focus More on Strategic, Big Picture Issues 43
• THE STRATEGIC CONTEXT: Building LL.Bean
43
44
They Use New Ways to Provide Transactional Services
They Take an Integrated, "Talent Management" Approach to Managing Human Resources 45 They Manage Ethics 45 They Manage Employee Engagement 45 They Measure HR Performance and Results 45 They Use Evidence-Based Human Resource Management They Add Value 46 They Have New Competencies 47 HR Certification 48
46
THE PLAN OF THIS BOOK
48
48
The Basic Themes and Features
CHAPTER CONTENTS OVERVIEW
49
49
Part 1: Introduction 49 Part 2: Recruitment, Placement, and Talent Management Part 3: Training and Development 49 Part 4: Compensation 49 Part 5: Employee Relations 49...