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Understanding the Supply Chain
PowerPoint presentation to accompany Chopra and Meindl Supply Chain Management, 5e Global Edition
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Learning Objectives
1. Discuss the goal of a supply chain and explain the impact of supply chain decisions on the success of a firm. 2. Identify the three key supply chain decision phases and explain the significance of each one. 3. Describe the cycle and push/pull views of a supply chain. 4. Classify the supply chain macro processes in a firm.
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What is a Supply Chain?
• All stages involved, directly or indirectly, in • •
fulfilling a customer request Includes manufacturers, suppliers, transporters, warehouses, retailers, and customers Within each company, the supply chain includes all functions involved in fulfilling a customer request (product development, marketing, operations, distribution, finance, customer service)
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What is a Supply Chain?
• Customer is an integral part of the supply chain • Includes movement of products from suppliers to • • •
manufacturers to distributors and information, funds, and products in both directions May be more accurate to use the term “supply network” or “supply web” Typical supply chain stages: customers, retailers, distributors, manufacturers, suppliers All stages may not be present in all supply chains (e.g., no retailer or distributor for Dell)
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What is a Supply Chain?
Figure 1-1
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Flows in a Supply Chain
Figure 1-2
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The Objective of a Supply Chain
• Maximize overall value created
Supply Chain Surplus = Customer Value – Supply Chain Cost
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The Objective of a Supply Chain
• Example: a...