Hrm560

Ajax Minerals and Perrier

Catherine Johnson

Dr. Tonya D. Moore

HRM 560

February 23, 2014

Introduction

This paper will use the exercise and case study from chapter 6 in the text for Ajax Minerals and Problems at Perrier. First, Criteria #1 will identify to sources to change in the Ajax Minerals exercise and describe how the organization dealt with each type of resistance. Next, Criteria #2 will identify two sources of resistance to change in the Perrier case study and describe how the organization dealt with each type of resistance. Criteria #3 will compare and contrast how management diagnosed and approached change at the two companies listed above and indicate which company dealt with resistance to change in a more effective manner. Then, Criteria #4 will look at Ajax Minerals from a consultant viewpoint and propose two adjustments that should be made to improve its change strategy and provide justification as to why those adjustments would increase the effectiveness of the strategy. Finally, Criteria #5 will look at Perrier from a consultant viewpoint and propose two adjustments that should be made to improve its change strategy and provide justification as to why they would increase effectiveness of the strategy.

Criteria #1

All change is not good change. According to Palmer, Dunford, & Akin (2009), there are 14 different reason for resistance to change within an organization. According to Umble & Umble (2014), 70 percent of all significant change initiatives within organizations fail. Ajax Minerals has poor management- labor and faced with a threat from Pacific Rim, there competitor. Pacific Rim has the ability to mine and ship the same materials cheaper than Ajax can (Palmer, Dunford, & Akin, 2009). The cost of failure not only wastes time, money, and opportunity but it kills employee motivation, creates cynicism, and employee withdrawal (Umble & Umble, 2014). Ajax...