Mgmt 5590 Study Guide

1. Under which of the following conditions is intuitive decision making not likely to take place?

Intuitive decision making involves an unconscious process that incorporates the decision maker’s personality and experience in reaching a decision. Intuitive decision making occurs frequently because:

• High levels of uncertainty about a problem, the goals, and the decision criteria can exist.

• In some situations there is no history or past experience to draw upon.

• Time pressures are intense.

• An excessive number of alternatives can be difficult to thoroughly analyze. P.410, 4th para

Intuitive decision making occurs frequently because:

* High levels of uncertainty about a problem, the goals, and the decision criteria can exist.

* In some situations there is no history or past experience to draw upon.

* Time pressures are intense.

* An excessive number of alternatives can be difficult to thoroughly analyze. Page 410, 4 bullets

2. Those who score high on _____ are better prepared to deal with stressors associated with change, because they view change as a challenge.

Finally, those high on openness to experience are better prepared to deal with stressors associated with change because they are more likely to view change as a challenge, rather than a threat. P.247, near bottom page, 7th para

openness to experience Page 247, second last paragraph

3. Status incongruence conflicts are often created by_____

The result is many status hierarchies. For example, status conflicts often are created by work patterns— p. 309

p. 235 Group Level 

- Managerial behavior 

- Lack of cohesiveness

- Intragroup conflict 

- Status incongruence

work patterns. – which group initiates the work and which group responds. Page 309, 1st paragraph

4. A situation with ______ calls for a task-oriented leadership style.

In contrast, when the situation is highly favorable or highly unfavorable, a task- oriented approach...