Implementing Erp

Many have come to know that ERP projects never really end.  An ERP implementation is only the beginning of a journey with many twists, turns and – unfortunately – missed opportunities.  The majority of business value ERP can generate happens during the maintenance life-cycle.  Many customers never realize the full potential of ERP due to the maintenance strategy employed.  What can we do to stay the course and ensure that customers can realize the value articulated in the ERP sales cycle?

IT all starts with Governance

An area that gets little attention but has a significant impact on ERP business value generation is ERP governance.  Let’s revisit the inherent advantages and challenges associated with ERP.

We must address the above points throughout the entire ERP life-cycle.  Too often I have observed customers applying their existing IT governance policies predicated on developing custom software for ERP packaged software.  This overlooked problem can lead to significant ERP pains and limitations.  Periodically conducting an ERP assessment can help the customer stay on track to maximizing their ERP investment.

Performing an ERP Assessment

An ERP assessment is a set of activities to determine how the organization is utilizing their ERP solution and identify opportunities for generating additional value from the investment.   It is also a chance for the customer’s IT organization to develop an ERP roadmap to align with business objectives.  Following is a brief overview of how to perform an ERP assessment.

Step #1 – Conduct a ERP software assessment

Knowing how the business is using their ERP software provides insight into possible opportunities and risks that should be part of an overall ERP roadmap.  The ERP software checklist should identify all Out-Of-The-Box (OOTB) functionality that is available for use.   I recommend that we complete the checklist by completing the following interviews:

1. Conduct interview(s) with key IT resources for business. ...