Case Management

Case Management Overview

Shannon Grosshans

BSHS/405 INTERVENTION, DIRECT SERVICE DELIVERY & CASE MANAGEMENT

November 17, 2014

Instructor: JAMES REEVES

Case Management Overview

The case worker has many different roles and responsibilities that are part of their jobs. Being able to support all of their roles no matter of what population or problem there is the case worker needs to be able to deal with it, this is an important part of a case worker responsibly. The case worker can use different tools and methods to help support their clients.

Roles and Responsibilities of a Case Worker

There are many roles that case workers have. Some may think that the case workers are only there to find services for a client, but there is more to their jobs and responsibilities. Some of the roles that case workers have are caregivers, teachers, advocate, outreach worker, mobilizer, community planner and a behavior changer. Case workers have responsibilities that go with each role. For the caregiver role the case workers role is one that supports a client and is concerned about their wellbeing the caregiver is also part of the planning process. The teacher role, this role is a support to the client helps the client gain, develop and increase knowledge in emotional behavior or intellect. Advocate role for a care worker a person who publicly supports or recommends a particular service or resource that will help the client in their plan. Outreach worker is another responsibility that a case worker has, an outreach worker will reach out to people that are having problems, and help them find services that may need. The role of the mobilizer is to get specific service that are not yet in the area, that service does not have a presents in that particular area that the clients need support. A case worker may work on getting certain support with help from others. Another is a Community Planner; this role helps the clients as well as the community. The...