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BSHS 322 Week 5 Individual Assignment Human Service Manager Exercise Paper Reinforce, Refer, Release
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BSHS 322 Week 5 Individual Assignment Human Service Manager Exercise Paper Reinforce, Refer, Release
Review Chapters 10, 11, and 12.
Many of the communication and interviewing skills that we have been studying for clients are applicable for Human Service Managers. Clinicians have to determine when clients might need further treatment and support, when they may need an outside referral for other expertise to achieve the treatment goals, or when they have reached the end of their relationship with a clinician. Similarly, human service staff sometimes need help from a human service manager to continue to grow and have their skills reinforced, they may need outside referrals to address areas of concern or for professional development, or situations may arise that require the staff member to resign or be released/terminated.
Consider how this ‘client based’ information may have relevance to working as a human service manager with staff who may have interpersonal and work related issues that a manager might have to address.
Review the UOP Material ‘Human Service Manager Exercise Reinforce, Refer, and Release’ Paper and the three hypothetical staff histories/situations from the fictitious ‘Family Support Services Center’. These are located at the end of the syllabus.
Determine which recommendation and strategies for each staff Case Study situation:
1) ‘Reinforce’, which may include additional supervisory support, staff development, and increased responsibilities;
2) ‘Refer’, which may include additional supervisory support and monitoring, re-training, a corrective plan of assistance, and/or a referral for outside assistance; or
3) ‘Release’, which may include legal...