Mgt230 Leadership and Organization

1. In Chapter 2 of Reframing Organizations, the authors describe four significant properties of

organizations:

Organizations are complex

Organizations are surprising

Organizations are deceptive

Organizations are ambiguous

a. Describe the management implications associated with each of these properties (one by one)

(Type answer here, using blue font. Your answer should total between 2-3 pages, single spaced.)

b. Taken together, what do these four significant properties of organizations tell us about the

challenges of managing organizations? (Type answer here, using blue font. Your answer should total

1-2 pages, single spaced.)

Organizations are complex

It is difficult to understand and predict from People. Human complexities will be multiplied by

interactions among individuals and groups within organizations. Connections among different

organizations stimulates still another level of complexity. In this situation, the complex organization

may cause dual or even more structure. Challenges come to top management from organization

quite often for e.g. obstacles in establishing the proper procedures and clear communication

channels. Potential conflicts and barriers will be highly identified under this situation. Potentially,

disagreement will drive a slow decision making that causes low responsibility and ownership,

duplication of happen hinder. Management is recommended to streamline the complex organization

into a simple one so that challenges from each sector can be identified and resolved by consultant or

specialist theoretically.

Organizations are surprising

Human nature is unpredictable, making it impossible to anticipate all the ramifications of any

decision, and many of today’s solutions create tomorrow’s problems. It may even create new

possibility for disaster. Conflict is inevitable because of the risk and prediction, resulting in the

operation of the company. Organizations always try to setup policies and procedures in dealing with...