Amazon Piece

Amazon.com has many uses for the consumer. The consumer is able to purchase items from the different departments on Amazon.com. Some of the departments available to the consumers for purchase are Books, Movies, Music, Computers, Games, small and large Electronics, Health and Beauty and much more. Amazon.com also has Feature Services which include Selling with Amazon, Amazon Exclusives, For Businesses, For Developers and For Advertisers. All of these features are for registered and non-registered consumers.

Amazon.com guarantees the items will be shipped at a certain time and supplies the consumer with a tracking number to track the item being shipped. If an error does happen, Amazon.com will fix the problem by either trying to ship the item again, or by refunding the full cost, along with shipping and handling, back to the consumer. Amazon.com will also refer the consumer to another company within their database of companies to purchase the items needed.

Once a consumer has purchased an item or items from Amazon.com, the data is stored. For instance, if a consumer purchases a mystery novel, on the next time the consumer visits the website, Amazon.com gives the consumer ‘more items to consider,’ shows the consumer ‘new for you’ items, and shows the consumer ‘customers with similar searches purchased’ items. The consumers’ payment information is kept and can be easily erased or updated to a different account, as well. Another piece of information stored is the way in which the consumer paid for the item. This information is stored safely so that no one can access this information.