Human Behavior Organization

Evangelista, Florianne Micah C. HMB1201 Seat no.

A. Case Study 4.1

1. Identify the various ways that employees expressed their job dissatisfaction on the LINK650?

2. Shaun O’Neill’s commitment to the LINK organization dwindled over his two years of employment. Discuss the factors that affected his organizational commitment.

B. Case Study 5.2

1. What symptom(s) in this case suggest that something has gone wrong?

2. What are the main causes of these symptoms?

3. What actions should Cincinnati Super Subs’ managers take to correct these problems?

C. Case Study 6.1

1. What symptom(s) in this case suggest that something has gone wrong?

2. What are the main causes of these symptoms?

3. What actions should Yakka Tech executives take to correct these problems?

Evangelista, Florianne Micah C. HMB1201 Seat no.

A. Case Study 4.2

1. To what extent do the three people featured in this case study manage their own emotions on the job? How would they accomplish this? To what extent do you think they effectively manage emotions under these circumstances?

2. This case study states that nurses and other medical staff need to manage the emotions of their patients. Why is this emotions management important in this job? In what ways do medical staff alter the emotions of their patients?

3. Stress is mentioned throughout this case study. How does this stress occur? What stress outcomes occur for people in these types of jobs? How can these people try to minimize high...