Troubleshooting Computer Hardware Appendix B

Associate Program Material

Appendix B

Troubleshooting Computer Hardware

In this worksheet, you must identify solutions for three computer hardware problems. For each solution, prepare an answer of at least 150 words in each Answer box.

Part One: Troubleshooting a Failed Boot

|Problem |

|The computer fails to boot. |

|Details |

|Error messages and beeps occur during Power On Self Test startup. Note. You have not recently upgraded the memory. |

|Question |

|What are four possible sources for the error messages? How do you troubleshoot them? |

|Hint: Look at Figure 6-56 Use this flowchart when first facing a computer problem |

|Courtesy: Course Technology/Cengage Learning. |

|Answer |

| During the Power On Self Test at start up four possible error sources are problems with the motherboard, errors with the|

|RAM, failures with the keyboard or video controller, and an overheating processor. Problems with the motherboard can be indicated |

|by a single beep followed by three, four, or five beeps. Two beeps followed by three to five beeps can indicate errors with the |

|first 64K of RAM, and three beeps followed by three to five beeps can indicate a problem...