Moya Greene

Role Model Leader

David Li (774010)

Acsenda School of Management

Professor: Daniel Kim

BHRM 434 & International HRM & Cultural Sensitivity

Jan 19, 2015

Abstract

Moya Greene, former president and chief executive of Canada Post became the CEO of Britain’s Royal Mail. Her leadership style helps both Canada Post and Royal Mail succeed in the industry. This article shows how Greene’s leadership style guides Canada Post and Royal Mail. This articles shows the strong relationship between the leader and the organizational culture. Also the lessons from the leader are listed.

Role Model Leader

Moya Greene started her career in public service in 1979 and held various posts in a variety of departments, culminating in the position of Assistant Deputy Minister for Transport Canada. Her experience in the financial sector includes Managing Director, Infrastructure Finance, at TD Securities Inc., and Senior Vice President, and Chief Administration Officer, Retail Products, at Canadian Imperial Bank of Commerce. Her operating experience includes Senior Vice President for operational effectiveness at Bombardier. Greene became President and Chief Executive Officer of Canada Post Corporation in 2005. She has been Chief Executive Officer of Royal Mail since 2010.She is currently Director of Tim Hortons in Canada, Member of both Audit Committee and Human Resources and Compensation Committees at Tim Hortons Inc. Formerly she was Vice Chairman of Purolator Courier Ltd, a Canadian express parcel company. (http://www.royalmailgroup.com/about-us/management-and-committees/royal-mail-plc-board#sthash.VgOgImNN.dpuf)

In Moya Greene’s early career, her reputation as an effective leader was recognized as she moved through the ranks in Canada’s federal public service. Greene had taken many risky actions during her career in Canada Post. Such as cost-cutting, not replacing many retiring workers, and taking on high levels of...