Hrm Exam Study Guide 1

MGMT 4105 – Human Resource Management

Exam #2 Study Outline

SPRING 2015

The following topics should help you organize your exam study. Exam questions may come from ANY topic covered in the text, slides, and class discussions, and are NOT limited to this list.

Chapter 4 (approximately 22 questions):

* Workflow Analysis and the 3-Ms

* Workflow Analysis – A tool used to identify what has to be done within the organization to produce a product or service.

* Procedure: a) Identify expected result. B) Determine steps required to create end result. C) Identify inputs needed to carry out steps. (3 M’s)

* 3 M’s – Materials, Manpower, Money

* Job Analysis: Methods; O*NET

* Methods –

* Questionnaires – Questions that help identify functions of a particular job.

* Interviews – Questions ask asked verbally, and answers are compiled into a profile of the job.

* Diaries – Workers write down tasks that they accomplish as they go about their job.

* Observations – an observer shadows an employee and logs tasks performed over a period of time.

* (Occupational Information Network) O*NET - Online database containing hundreds of occupational definitions to help students, job seekers, and workforce develop professionals to understand today’s world of work in the US.

* Job Description, Job Specification

* Outcomes of “Job Analysis”

* Job Description – Identifies major tasks, duties and responsibilities that are components of a job.

* Job Specification – Identifies qualifications of a person who should be capable of doing job tasks noted in job description.

* Task-based vs. Competency-based Job Analysis

* Task-based – The job is described as a function of tasks performed within the job.

* Best for jobs in stable, bureaucratic organizations.

* Competency-based – Looks at capabilities an individual needs to succeed in...