Motorbus Company

CASE STUDY

MOTORBUS Company: Que Sera Sera

I. Point of View

This study should be observed in the perspective of Engr. Hermogenes Ancheta. His situation is very critical since all of the burdens of the Maintenance Department are lying on his shoulders. Therefore, the researcher should specifically view themselves as Engr. Hermogenes Ancheta in considering some solutions and recommendation and finally offer the proper, distinct and probable plan of action.

II. Time Context

Since the company will be fielding an additional 50 new buses in a month, Engr. Hermogenes Ancheta should settle all misfits and do the recommended plan of action within 30 days. That timeframe will give Engr. Hermogenes Ancheta the perfect decision that he can get to come up with a perfect solution. This problem needs a lot of thinking and analyzing.

III. Statement of the Problem

The MOTORBUS Company: Que Sera Sera is a route of bus from Manila via Isabela. Que Sera Sera means “What will be, will be”. Engineer Hermogenes Ancheta has just received his appointment papers from his new immediate superior, the Vice-President for Operations, he has been promoted from Assistant Manager to Manager of the Maintenance Department. After congratulating him from his promotion, his boss gave him a verbal directive that he should put some order in his department and make and make it work in the most effective and efficient manner as possible without incertitude.

Engineer Ancheta has just passed the board examination for Mechanical Engineering when he joined Motorbus Company in 1993. By June 1995, he informed his former classmates at the University of Santo Tomas that he has promoted as Assistant Manager for Maintenance.

He had promoted from Assistant Manager to Manager when Engineer Gaudencio Inductivo, who in turn to be at 62 years old. After the approval from VP for operations, the next day after the approval of Engineer Inductivo retirement, Engineer Ancheta received an appointment...

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