Resume

jermaine D. Anderson

2111 Soundings Crescent Ct Suffolk, VA 23434 ~ 757-513-2980 JermaineAnderson1@gmail.com

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Performance profile/summary

Operations Supervisor with a solid background in operations management, business development, leading business leaders, change management, project management and turnaround situations with large and small organizations in multiple industries. Results-oriented, decisive leader with proven success in streamlining operations, improving efficiency, and motivating other business leaders to success. Thrives in fast-paced, growth-oriented, highly competitive environments. BS Business Management (May 2015). Core Competencies include:

* Visionary Leadership | * Operations Management | * Business Development |

* Process Restructuring | * Strategic Alliances | * Project Management |

* Strategic Planning | * Analysis and Research | * Collaboration |

* Total Quality Management | * Data Mining | * Staff Development |

Professional Experience

2014 – Present Supervisor: Order Services Virtual team QVC – Chesapeake, VA

Key Contributions: Participated and played a key role on cross functional team restructuring the Department Assistants process and duties. Volunteered to assist in the developing of the Virtual Associate Hand book scheduled for 2015 distribution to all present and future Virtual Associates. Shared in developing of the Seasonal Supervisor’s handbook and job aide sponsored and approved by the Area Manager.

2012 – 2014 Supervisor: Manual Pack & Shipping QVC – Suffolk, VA

Key Contributions: Motivated 3rd shift team to achieve efficiency through team work on consistent basis, a feat otherwise un-obtained prior to my arrival. Partnered with site engineer to pilot re-designed work stations, intended to increase productivity and mitigate injuries. Took part in the Share Load pilot project, credited for saving...