Retaining Business in the Asian Mining Equipment Sector, 2015: Latest Market Research Report

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This report provides a detailed analysis of customer preferences in the Asian mining sector, focusing on the factors that influence purchasing decisions and the performance of major equipment suppliers. The analysis is based on Timetric’s extensive survey of 1156 mine managers, procurement managers and other key decision-makers.

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The survey is based on responses from 115 senior managers and decision makers at operating Asian mines, responsible for the purchase of equipment for plant and mine operations, along with its consumables. Survey respondents came from 7 different countries: India, Indonesia, the Philippines, Pakistan, Vietnam, Mongolia and Thailand. This included 6 different commodity groups and a range of surface and underground mining operations.

Reasons to buy:-

Identify key areas for differentiation by understanding what factors most influence choice of supplier

Target product and service improvement areas based on where mining equipment suppliers are currently underperforming relative to customer expectations

Develop successful sales and marketing strategies through an understanding of the leading competitors and their strengths and weaknesses.

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Key highlights:-

When choosing an equipment supplier, respondents rate ‘Production reliability and quality’ and the ‘Availability of replacement parts’ as most important. However, over half of respondents feel that suppliers need to improve in the latter.

Overall the major suppliers such as Caterpillar, Komatsu, Volvo, BEML, L&T, perform...