Caot 32

Chapter 9 Quiz

Question 1

Marks: 1

Using the statement Our dishonest accountant should be fired without supplying solid evidence is an example of begging the question. [pic]

Question 2

Marks: 1

Which of the following messages moving downward from superiors to subordinates will most likely require persuasion?

|[pic] |D. Requesting that employees participate in a charity 5K run that takes place outside of work hours [pic] | |

Question 3

Marks: 1

Which of the following situations would require a persuasive claim or complaint letter?

|[pic] |C. Brookes transmission failed two months after her car warranty expired. [pic] | |

Question 4

Marks: 1

Appealing to professionalism is a useful technique when requesting favors.True [pic]

Question 5

Marks: 1

In general, rational appeals are appropriate when a product is expensive, long-lasting, or important to health, security, and financial success. True [pic]

Question 6

Marks: 1

Which of the following is an effective way for persuasive writers and speakers to establish credibility with an audience? Establish your expertise. [pic]

Question 7

Marks: 1

To best overcome resistance, bring up every possible objection your reader might have.

Answer: False [pic]

Question 8

Marks: 1

Which of the following statements would be best for ending a persuasive claim or complaint letter? Please credit my account for $198 by March 30, which is when my next billing cycle begins. [pic]

Question 9

Marks: 1

One of the best ways to persuade management to adopt an idea is to show how the idea will save the company money. True [pic]

Question 10

Marks: 1

Which of the following situations requires an indirect strategy? An invitation to a local politician to speak at your professional organizations awards banquet [pic]

Top of Form

Chapter 10 QuizQuestion 1

Marks: 1

Revealing bad news slowly and indirectly shows sensitivity to your reader....