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GUIDE FOR TRAVELLERS

know before you go

Contents

Heading overseas? Before you go Departing Australia Aviation security Departing by sea Departing by pleasure craft Arriving in Australia by air Arriving in Australia by sea Arriving in Australia by pleasure craft Using your mobile phone and camera Baggage searches Prohibited and restricted goods Travelling with medicines What do I have to declare to ACBPS? Duty and tax Duty-free concession limits Exceeding your duty-free concession limits Tourist Refund Scheme (TRS) Where can I get more information? Complaints and compliments 1 3 3 4 5 5 6 9 9 10 10 11 12 14 20 20 23 25 27 29

Heading overseas?

Are you one of more than 31 million travellers getting ready to pass through an Australian international airport or seaport this year? If you are, this guide will help you prepare for your trip and give you an idea of what to expect when you pass through Australian Customs and Border Protection Service (ACBPS) at an international airport or seaport. ACBPS officers play an important role in protecting Australia’s borders from the entry of illegal and harmful goods and unauthorised people. Activities undertaken by ACBPS include: • • • • • • checking passports as travellers arrive and depart Australia checking arriving and departing travellers’ documents questioning and searching arriving travellers and their baggage for prohibited or restricted goods searching aircraft or vessels for prohibited or restricted goods seizing prohibited or restricted goods patroling the tarmac, wharf and baggage handling areas to detect and deter criminal activity using detector dogs to search people’s baggage for drugs and other prohibited or restricted goods, and collecting duty and tax on imported goods.

ACBPS uses a range of technology and techniques to detect illegal activities with minimal impact on passengers in airports and seaports including closed circuit television and surveillance monitoring. The Department of...